Discussions

When making a request against the production endpoint, I sometimes run into errors such as 503

   "metadata":{  
      "requestId":"fa301186-e3cf-4775-84d3-269feb69ed0d",
      "clientId":"xxx",
      "message":"Request unservicable",
      "responseTime":30007,
      "requestedURI":"GET /products/search/others"
   }

1. What are some common causes for this? Is it scaling issues?
2. Are there api request rate limits or throttling rules against frequent requests from a client If so, then what upperbound is it set to and at what recurring period?
3. Or is it simply a failure for requests that take longer than 30 seconds?
4. In that case, is simply retrying fair game?
5. or does this indicate a problem with the underlying query for a particular searchKey and you want reports in order to spot and fix the outliers?